To Our Families at Pediatric Associates of Medford,
We are temporarily making important changes to keep our families and staff healthy as we continue to manage and decrease community transmission during the coronavirus pandemic.
Until at least April 30th 2020, our office will be open Monday through Friday, 8am to 5pm; however, we will be closed on weekends.
Newborn visits and routine infant vaccine visits (2 months through 18 months) will be seen during morning hours. All previously scheduled visits for ages 2 years and older, including annual well visits, medication follow ups, behavioral health visits, and nutrition/weight visits will be postponed or possibly rescheduled to virtual telehealth visits.
Sick/Urgent visits will be scheduled for afternoons hours. This will not be a walk-in clinic but will follow our usual protocol of triaging and scheduling appointments over the phone.
We are limiting the number of patients and family members in the office by asking that each child is accompanied by only one healthy adult. During this time of increased precaution, please leave siblings at home. If you absolutely cannot leave other children at home, we will manage this on a case by case basis.
Testing for the coronavirus is not available currently in our office. Patients who have positive answers to the coronavirus screening questions will not be scheduled for office appointments, but we can help you over the telephone to determine the next steps for your care.
We encourage all our families to sign up for my MyChart, our patient portal, which could potentially allow you to have a telehealth visit with our providers without needing to leave home. Please call our front desk at 781-396-1288 and ask for a MyChart activation code. A valid e-mail address is required.
Please rest assured that a provider continues to be available by telephone 24 hours per day and 7 days per week. We encourage you to call for any questions or concerns.
The providers and staff at Pediatric Associates of Medford